Before You Begin: What Closing Your Account Means
Deciding to permanently close your Spinkings account is a significant step. Once the process is finalized, you will lose access to any remaining balance, active bonuses, and your transaction history. This guide provides a clear, step-by-step walkthrough to ensure you complete the closure correctly and avoid any unexpected issues. The entire process typically takes between 3 to 5 business days from the start of your request.
Step 1: Prepare Your Account and Gather Documents
Before contacting support, ensure your account is in a closable state. Spinkings casino requires that all active bonuses be forfeited or completed. Check your active bonuses section and either use or forfeit any remaining Spinkings bonus credits. You must also withdraw or transfer out any remaining funds down to zero. Have the following documents ready for identity verification: a clear copy of your government-issued photo ID (passport or driver’s license), a recent proof of address (utility bill dated within the last 3 months), and a screenshot of your account summary page.
- Clear any active Spinkings no deposit offers or free spins.
- Use or forfeit any remaining bonus credits.
- Withdraw all your deposited funds first to avoid losing them.
- Prepare your ID and proof of address for the verification step.
Step 2: Contact Support and Submit Your Request
You must initiate the closure request through the official support channel. Log in to your account and navigate to the “Support” or “Help” section. Send a new ticket with the subject line “Permanent Account Deletion Request.” In your message, state clearly that you wish to close your account permanently. The support team will respond within 24 hours, often with a pre-closure form. You may be asked to provide a Spinkings promo code if you had an active promotion running, though this is rare. After verification, they will send you a confirmation email with a unique closure ID.
Step 3: Key Considerations and Common Pitfalls
One of the most common problems users face is forgetting to clear active Spinkings free spins or other wagering bonuses. If any promotion is pending, the closure request will be automatically rejected. Another issue is leaving a small balance (e.g., $0.50) that prevents closure. Double-check your transaction log and bonus history. The table below summarizes the main steps and typical timings involved.
| Step | Required Action | Typical Timing | Common Issue |
|---|---|---|---|
| 1. Preparation | Zero out balance, clear active bonuses | 10–30 minutes | Overlooking small pending bonuses |
| 2. Document Submission | Send ID and proof of address | 1–2 business days | Expired ID or outdated utility bill |
| 3. Support Ticket | Submit request with subject line | 24–48 hours for first reply | Using wrong subject line |
| 4. Final Confirmation | Confirm closure via email link | Immediate | Missing the confirmation email |
Step 4: Confirm Closure and Verify Account Deletion
After submitting your request and documents, you will receive a final confirmation email. This email contains a “Confirm Closure” link. You must click this link within 7 days or the request will expire. Once confirmed, your account is permanently disabled. Attempting to log in will show an error message. You will no longer have access to any historical data, including RTP statistics or wagering limits associated with your account. Keep the closure ID for your records in case you need to reference the deletion later.
Step 5: What Happens After Closure
Once the process is complete, all personal data is anonymized and removed from the active database within 30 days. Any residual funds (even a few cents) are forfeited permanently. You cannot reverse this action, and all spinkings associated accounts (e.g., VIP tiers, linked payment methods) are severed. If you ever wish to return, you would need to create a brand new account from scratch. For most users, the entire process from start to finish takes about 3–5 business days if all documents are in order and no active bonuses interfere.
